COMPANY
Company Name: A8 Resource's Client (Client code: MN04)
Industry: Manufacturing & TradingDescription of Company: Our Singaporean client is is an advanced microscopy technology company originated from NUS with patented Optical Microsphere Nanoscope (OMN) technology, developed with NRF grant, to be commercialized into superresolution optical microscope products and business.
JOB INFORMATION
Job type: Full-time
Work location: Hanoi.
Responsibilities:
1) Understand the technical aspects of the company’s products and discuss product/solution needs and system and tender requirements with customers, engineers and collaborate with sales team.
2) Provide pre-sale and post-sale application and sales support by analyzing customer needs and recommending appropriate solutions.
3) Testing of applications and provide feedback for improvements.
4) Provide demonstrations and proof of concepts to customers.
5) Provide training to customers and distributors.
6) Work with customers to determine the project scope and requirements.
7) Follow up on unresolved cases with customers and ensure timely resolution.
8) Maintaining a collaborative and constructive exchange as an integral part of product & marketing team.
9) Monitor and analyses of market, company and competitor performance/activities and proactively recommend changes to the company initiatives.
10) Any other adhoc job assigned.
REQUIREMENTS
Attributes
a) Proactive attitude
b) Self-motivated
c) Capable of working independently or as part of a team
d) Willingness to travel to customer sites as required
Skills
a) Excellent problem-solving skills and the ability to analyze complex issues.
b) Strong interpersonal and communication skills, with the ability to interact effectively with customers and internal departments.
c) Ability to manage multiple tasks, prioritize work effectively, and meet deadlines.
Knowledge
a) Diploma in Engineering or related field
b) Automation/Precision/Machine vision/Optical technology with 2-3years’ experience
c) Optical Microscope experience preferred
d) English skills
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